FAQ
PRODUCT
What Materials are used to make my Handbag Handcuff®?
We use fade- and stain-resistant PU material to construct our Handbag Handcuff® bag restraint pouches. They are lined with cotton and/or nylon webbing. Our hardware is crafted out of zinc alloy which contains no cadmium or lead, believed to pose potential health risks.
Where is my Handbag Handcuff® Made?
The various component parts of your Handbag Handcuff® are manufactured in Asia. The final product is assembled in Guagdong, China. We continue to explore options that will allow us to manufacture Handbag Handcuff® products in the United States. Click here to learn more about our affiliation with CarbonFund.org and how you can participate in our CarbonFree shipping program.
Product Care and Maintenance
The exterior of the Handbag Handcuff® may be wiped with a clean, damp cloth, as needed. Most common stains, fingerprints and dirt will likely lift away. The interior pouch liner fabric may wiped with a clean cloth dampened with warm water and mild soap. Take care to utilize a soft, nonabrasive cloth when cleaning your Handbag Handcuff® so as not to scratch or damage the fabric or hardware. The Handbag Handcuff® should not be saturated with or immersed in water. Chemicals should not be used on the Handbag Handcuff® as they can damage the fabric and hardware. Let your Handbag Handcuff® air dry. Your Handbag Handcuff® should not be placed in a washing machine or dryer as the pouch fabric can be adversely affected and the hardware could damage your machine.
COUNTERFEIT GOODS
Is my Handbag Handcuff® Product Authentic?
Counterfeit goods are imitation goods offered for sale or distribution by an unauthorized retailer. Authentic Handbag Handcuff® products will only be sold on our website and/or by an authorized retailer.
Counterfeiting is a Crime
The manufacture, sale and/or distribution of counterfeit goods is a global crime under state, federal and international trade laws, punishable by fines and imprisonment. The unauthorized resale of Handbag Handcuff® products for profit is likewise considered a criminal enterprise, subject to legal action. Handbag Handcuff® products are covered by international patent, copyright and trademark laws and we will vigorously defend our intellectual property rights against infringement.
Reporting Suspected Counterfeit Goods
If you suspect that counterfeit Handbag Handcuff® products are being sold or that our marks are being infringed upon, please report this activity to us immediately. It is helpful to provide relevant details such as the date, description of the specific “knock-off” Handbag Handcuff® products being offered for sale and by whom, as well as the location (i.e., flea and “fake” markets, street vendors and kiosks, websites, etc.). You may elect to make an anonymous report, although it is preferable that you provide some contact information so that we can get in touch with you for clarification, if necessary. Click here to report suspected Counterfeiting activity.
PAYMENT
Payment Information
We accept Visa, MasterCard and American Express credit cards. We will endeavor to make sure your online transactions are secure and to encrypt your information when you input your credit card number on our server. Click here to learn more about our Privacy & Security Policies.
Taxes
Posted prices for Handbag Handcuff® products are not inclusive of taxes. Where applicable, sales tax will be calculated and charged at checkout before you input your payment information.CONTACT US
Contact Information
The mailing address for Handbag Handcuff® products is BACOR, Inc., c/o 137 North Larchmont Boulevard, #219, Los Angeles, California 90004. We can also be reached by email at info@HandbagHandcuff.com if you have any questions or comments.
California Consumers Rights Notice
Pursuant to California Civil Code Section 1789.3, California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Boulevard, Sacramento, California 95834, or via telephone at (916) 445-1254 or (800) 952-5210.
Removal of Your Information
If you prefer not to receive information from HandbagHandcuff.com, either by email or postal mail, let us know by sending us an email at info@handbaghandcuff.com. Be sure to include your full name, email address, postal address and any message. Please note that such requests may take from six (6) to eight (8) weeks to become effective.
RETURNS
Click here to learn more about our Return Policy.
SHIPPING
Click here to learn more about our Shipping Policies.
PRIVACY & SECURITY
Click here to learn more about our Privacy & Security Policies.
LEGAL
Company Profile
Founded in 2009, BACOR, Inc., is a Los Angeles-based company which developed and patented Handbag Handcuff®. BACOR, Inc. works with GMPC to handle its Asia-based manufacturing. BACOR, Inc. is growing its brand while expanding to select retail locations.
Protected Marks
Handbag Handcuff® products and HandbagHandcuff.com are protected under international copyright, trademark and patent laws. Click here to learn more about our intellectual property rights.
Limited Warranty
BACOR, Inc. warrants that Handbag Handcuff® products will be free from defects in workmanship and materials so long as the items are used for the purpose(s) intended. This warranty does not cover damage caused by accident, misuse, mishandling, negligence, customer modification or failure by user to use this item in accordance with the How To Use It instructions. BACOR, Inc. will repair or replace this item at its own expense if, in its sole discretion, BACOR, Inc. determines that the item is defective in materials or workmanship. This warranty covers defects only. Normal wear and tear, or natural breakdown of colors, hardware and materials over extended periods of time and use are to be expected and are not covered under this warranty. Items that are claimed to be defective must be returned under a preassigned Return Authorization Number as set forth in accordance with our stated Return Policy. BACOR, Inc.’s obligations under this limited warranty are limited to repairing or replacing the item and shall be the exclusive remedy available. BACOR, Inc.’s products are warranted to the original retail purchaser only. No person has any authority to bind BACOR, Inc. to any representation, condition or warranty except this limited warranty.
TERMS OF USE
Click here to learn more about our Terms of Use. If you have additional questions beyond the information we have provided here, please email us and we will do our best to answer them for you: info@HandbagHandcuff.com.